Affordable deals and smart upgrades are drawing value-seeking consumers back to the table
As inflation pressures household budgets and economic growth slows, the restaurant industry is feeling the strain. Fast-casual favorites such as Chipotle, Cava, and Sweetgreen — once high-flying names — have seen their shares slide more than 20% this year on disappointing earnings. Even McDonald’s, typically a stalwart in tough times, is only keeping pace with the broader market.
Surprisingly, the winners aren’t in the bargain-driven fast-food segment, but in casual dining. Chains like Cheesecake Factory and Chili’s are not only weathering the storm but outperforming expectations. Cheesecake Factory stock is up nearly 29% in 2024, triple the S&P 500, while Brinker International, Chili’s parent company, has posted double-digit gains.
The resurgence stems from a shift in strategy. Long viewed as overpriced for what they offered, casual-dining brands are trimming menus, freshening interiors, and investing in marketing. Promotions such as Applebee’s “2 for $25” deal and Chili’s $10.99 burger combo have given diners clear value, often undercutting the cost of premium fast food. At the same time, add-ons like drinks and desserts are boosting average checks, with Chili’s reporting customers spend about $22 per visit.
Executives acknowledge that consumers are recalibrating expectations. “People were feeling like the promise of fast food was being broken,” said Chili’s CEO Kevin Hochman, pointing to growing frustration over rising prices at quick-service chains. By contrast, casual dining offers a sit-down experience at only a modest premium.
The trend underscores a broader economic reality: Americans may not be cutting back dramatically, but they are seeking more value for each dollar. With strategic promotions and operational improvements, sit-down restaurants are rewriting their story — from near-obsolete to investor darlings.
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